Service is First and Foremost
First and foremost, we are here to provide you with the best customer service possible. Unlike some of the big, corporate urological supply companies, you’re more than a number to us, you’re our customer and you deserve to be treated with empathy, compassion, and respect! That’s exactly what you’ll get from us. We’ll always answer the phone (you’ll never get an operator or auto-attendant). Our staff is ready to contact your doctor, contact your insurance company, and do everything within our control to keep you from worrying about catheters.
We use the products and we know the products, with a dedicated staff having over 75 combined years of experience, we are here ready to serve and assist you with whatever needs you may have.
First Source Catheters, Inc. provides intermittent catheters and supporting urological products for continence care of individuals, especially those with spinal cord injuries. We also carry supplies for bowel management, and related items for daily quality of life improvement.
Helpful Service Every Time
First Source Catheters has a trained and fully knowledgeable service staff ready to assist you with your questions concerning intermittent catheter use, male external condom catheter applications, and many more urological product questions. Our medical supply service is designed to provide you with the level of freedom you want and need. Our products and services are guaranteed. Please contact us (toll-free) at 1-844-499-9820 if you would like more information about our company or need assistance with product information and ordering.
For quick delivery to you, First Source Catheters is located just outside of Atlanta, GA. Our corporate headquarters, as well as our distribution center, is located at 1690 Redi Road, Suite 400, Cumming, GA 30040. Orders ship same day or next business day depending on the time of day you place your order. With our close proximity to the UPS and FedEx distribution centers, your order will be delivered quickly and discreetly, usually within 2-3 business days, to your home or place of business.
First Source Catheters accepts assignment with Medicare, Medicaid for various states, as well as some third party insurance providers. We’ll handle everything from contacting your doctor to contacting your insurance company. Most importantly, we’ll contact you each month to address any questions or concerns, or simply just send your supplies.
Let us be your FIRST SOURCE!